Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chan Li

Chan Li

October 6, 2025

5  out of  5
rating by Chan Li
"I’ve been with State Farm for years, and Bob Overby’s team has always been great! Eric recently helped me add my daughter to our auto policy, and he made the whole process super easy and smooth. Always friendly, quick to respond, and great to work with - highly recommend!"
Profile photo of Danielle Hay

Danielle Hay

September 30, 2025

5  out of  5
rating by Danielle Hay
"Thank you Dan for all of your help! I was able to switch my car and house insurance and get better coverage for cheaper than I was paying previously. I would highly recommend working with Bob and his team."
Profile photo of SaLeya Forbord

SaLeya Forbord

September 18, 2025

5  out of  5
rating by SaLeya Forbord
"My husband has worked with Bob for as long as he can remember, and even his dad has trusted Bob for insurance. When Dan and I got engaged and now recently married, I was welcomed in with open arms. Bob and his team truly make you feel like family, and we trust them with all of our insurance needs. We currently have auto, theft, and renters insurance with them, and plan to continue working with this wonderful team for years to come. Most recently, we needed to get our rings insured before leaving for our honeymoon, and Eric turned everything around in less than a day! We are so grateful for their care, efficiency, and reliability."
We responded:
"Thank you Saleya so much for sharing your experience, and congratulations on your recent marriage! We’re honored that your family has trusted Bob and our team for generations, and it truly means the world to us to continue that relationship with you and Dan. We’re glad we could help protect your rings quickly so you could enjoy your honeymoon worry-free. Our goal is always to provide personal care, fast service, and reliable insurance coverage—whether it’s auto, renters, theft, or something new. We’re grateful for your trust and look forward to serving your family for many more years. "
Profile photo of Nick Jungheim

Nick Jungheim

September 17, 2025

5  out of  5
rating by Nick Jungheim
"Linda was great to work with. Helped me set up a policy for the engagement ring I bought my fiancée. Made the process very quick, simple, and straight forward."
We responded:
"Nick -Thank you for sharing your experience! We’re so glad Linda was able to make setting up your engagement ring insurance quick and simple. Protecting something so meaningful should always feel easy and stress-free. We appreciate your trust in our Shoreview team for property insurance and look forward to helping with all your future coverage needs"
Profile photo of Katie Leibel

Katie Leibel

September 17, 2025

5  out of  5
rating by Katie Leibel
"Dan was super helpful in allowing me to see exactly what I needed covered in my house! I super appreciate the thoroughness"
We responded:
"Thank you Katie for the review! "
Profile photo of Brigid Shields

Brigid Shields

August 29, 2025

5  out of  5
rating by Brigid Shields
"Very helpful and pleasant experience. Had a few policy questions that were answered quickly. Good job by all!"
We responded:
"Thank you Brigid for the review! We appreciate you at the Robert Overby State Farm Insurance office. "
Profile photo of Anna Romportl

Anna Romportl

August 29, 2025

5  out of  5
rating by Anna Romportl
"I worked with Michael Harrington to update my car and renters insurance and start a life insurance policy. He did a WONDERFUL job! He was very thorough and explained each step in the process. So helpful!!! Excited to be at State Farm!"
We responded:
"Thank you Anna for the review! Michael and the team strive to find solutions to all our clients needs. We appreciate you!! Thank you again "
Profile photo of Karen Reineke

Karen Reineke

August 28, 2025

5  out of  5
rating by Karen Reineke
"My family has worked with Robert since he opened in his current location. I have always experienced prompt and accurate service."
We responded:
"Thank you Karen for the review. We appreciate you "
Profile photo of Rebecca Olson

Rebecca Olson

August 12, 2025

5  out of  5
rating by Rebecca Olson
"State Farm has been my go-to for many years, and I've always had a great experience. Eric C. Is quick to respond, answers all my questions thoroughly, and makes the whole process easy and pleasant."
We responded:
"Rebecca thank you for your loyalty and wonderful feedback! We’re so glad to hear Eric provided quick, thorough answers and made your experience pleasant from start to finish. At Robert Overby State Farm in Shoreview, MN, our local team is committed to making auto, home, life, and business insurance simple and stress-free for our neighbors throughout the Twin Cities area. We truly appreciate the trust you’ve placed in us over the years and look forward to continuing to protect what matters most to you. "
Profile photo of Eda Morlock

Eda Morlock

August 12, 2025

5  out of  5
rating by Eda Morlock
"Bob is so friendly and helpful! Plus, he responds and takes action in a very timely manner! Thanks for everything!"
We responded:
"Thank you Eda for the review! We appreciate you!"
Profile photo of Bob Dan

Bob Dan

August 11, 2025

5  out of  5
rating by Bob Dan
"Bob and his staff are always professional and helpful. Pleasant and friendly, even on a Monday morning. Very satisfied with the help they provide."
We responded:
"Thank you Bob for the review. We appreciate you!"
Profile photo of Suzy Upegui

Suzy Upegui

August 10, 2025

5  out of  5
rating by Suzy Upegui
"Tim reached out to see if I was interested in looking at rates for home and auto. He is so pleasant to talk to and very informational. Not only did I get better coverage but also a better price! I know I can call him if I ever have questions or run into a problem and you just don't get that human interaction anymore! So grateful!"
We responded:
"Thank you Suzy for the review! We appreciate you at the Robert Overby State Farm Insurance office here in Shoreview!"
Profile photo of Nancy Levine

Nancy Levine

August 4, 2025

5  out of  5
rating by Nancy Levine
"Robert and his staff are always very helpful."
We responded:
"Thank you Nancy for the review! We appreciate you!"
Profile photo of steve Walstad

steve Walstad

July 22, 2025

5  out of  5
rating by steve Walstad
"Very quick and responsive to the questions I had for them. Eric C. was more then helpful and easy to talk with."
We responded:
"Thank you Steve for the review and kind words. We appreciate you here at the Robert Overby State Farm Insurance office. Thank you again "
Profile photo of Demon Queen

Demon Queen

July 22, 2025

5  out of  5
rating by Demon Queen
"Him and his team are very professional and efficient in not only their work but making sure your time is not wasted. Each time ive called for a question or to handle insurance its a very fast but informative call, very kind as well! They have no issue answering questions and explaining them in a way that is digestable for any person. 10/10 service in my opinion!!"
We responded:
"Thank you Demon for the review and kind words. We appreciate you!"
Profile photo of Allan Van Beek

Allan Van Beek

July 21, 2025

5  out of  5
rating by Allan Van Beek
"Doing great job. On top of all our needs. Keep up great work team!"
We responded:
"Thank you Allan for the review! We appreciate you!!"
Profile photo of John Pullar

John Pullar

July 21, 2025

5  out of  5
rating by John Pullar
"Great communication and response times! We traded one of our cars this weekend and I texted the office an hour before they opened to let them know. Bob called me 5 minutes later, took down all the information and sent over my temporary proof of insurance on my new car 3 minutes later. So nice to have the excellent service of a REAL person on the other end of the line."
We responded:
"Thank you John for the review!!! We appreciate you here at the Robert Overby State Farm Insurance office. Thank you again!!"
Profile photo of Kevin Van Bogart

Kevin Van Bogart

June 24, 2025

5  out of  5
rating by Kevin Van Bogart
"Been with State Farm for many years and Robert and his staff have always been right there to answer questions. They're also quick. They've always helped us take care of policy changes and they're ready to help plan for our new drivers in the family."
We responded:
"Thank you Kevin for the review!! We appreciate you and your many loyal years at State Farm. Fast, efficient service is one of my teams specialties! Thank you again!"
Profile photo of Mark Turner

Mark Turner

June 20, 2025

5  out of  5
rating by Mark Turner
"This State Farm office and there service came highly recommended for there home and auto insurance and beat all expectations Thanks for all your help!!!!"
We responded:
"Thank you Mark for the review! We appreciate you choosing the Robert Overby team to help with your insurance needs. We appreciate you!!"
Profile photo of Traci Donahoe

Traci Donahoe

June 19, 2025

5  out of  5
rating by Traci Donahoe
"Phenomenal customer service, great prices, and would not go anywhere else for home and auto insurance. Could not recommend more!!"
We responded:
"Thank you Traci for the review! We appreciate you choosing the Robert Overby insurance team to help you. Thank you again. "
Profile photo of Lorenzo Stermieri

Lorenzo Stermieri

June 19, 2025

5  out of  5
rating by Lorenzo Stermieri
"I've been insured with State Farm ever since I moved to the United States in 2011. Always been happy with all my interactions and level of service. Bundling both home and vehicles has always been convenient."
We responded:
"Thank you Lorenzo for the review and kind words. We appreciate your longevity with State Farm and are happy to be your agent of choice in Minnesota. "
Profile photo of amy bakke

amy bakke

June 10, 2025

5  out of  5
rating by amy bakke
"My husband and I have been with State Farm for over 20 years and Bob took over our account over 10 years ago and he has been the best agent so far. Bob and his team have always gone above and beyond for us along with the general customer service department. I would highly recommend Bob and his team for all insurance needs."
We responded:
"Thank you Amy so much for your kind words and continued trust over the years! It’s been an honor to work with you and your husband, and we’re proud to serve families like yours right here in Shoreview, MN. My team and I are committed to going above and beyond for our neighbors—whether it’s auto, home, life, or any other insurance need. Your recommendation means the world to us, and we look forward to continuing to be your local insurance team for many years to come! "
Profile photo of Morgan Koenig

Morgan Koenig

June 6, 2025

5  out of  5
rating by Morgan Koenig
"My family has had our auto insurance through State Farm for over 30 years! I personally, have been insured by State Farm for 12 years now. They have been an amazing resource for questions about policies, claims, and all things insurance! Bob Overby’s office has always supported my concerns with positivity, knowledgeable responses, and efficiency. I highly recommend Bob and his team for any insurance support!"
We responded:
"Thank you Morgan for the review! We appreciate you and your longevity with State Farm. Thank you again for the review and kind words!"
Profile photo of Me Myself

Me Myself

June 5, 2025

5  out of  5
rating by Me Myself
"This entire team is AWESOME!! I have always struggled to find cost effective insurance but not only have they helped me, I have sent multiple new customers to them as well. The response time is amazing also. Most recently I have been working with Eric and his efficiency and communication are top notch along with everyone else I have had the pleasure of working with."
We responded:
"Thank you foe the review!! We appreciate you "
Profile photo of Sharon Torkelson

Sharon Torkelson

June 4, 2025

5  out of  5
rating by Sharon Torkelson
"Bob helped me quickly get the information we needed. He also gave me great information for when we renew our policies."
We responded:
"Thank you Sharon for the review! We appreciate you and your insurance business. Thank you again!"