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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Smith

May 6, 2026

5  out of  5
rating by Rick Smith
"Robert gets to know what's important to you, to help you insure what is important."
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Diane McDonagh

April 30, 2026

5  out of  5
rating by Diane McDonagh
"Robert Overby is an excellent agent—responsive, helpful, and always provides what I need."
We responded:
"Thank you Diane for the great review—we really appreciate it! I’m glad to hear you’ve had a positive experience and that our team has been responsive and helpful in getting you what you need. At Robert Overby State Farm in Shoreview, MN, we’re committed to providing reliable service and making auto, home, and life insurance simple and straightforward. Thanks again for your trust—we’re always here to help! -Bob"
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Rashel Lane

April 29, 2026

5  out of  5
rating by Rashel Lane
"I’ve been with State Farm for years and appreciate the exceptional customer service from Bob and his team. If I have a question and reach out, I like that we have a phone conversation to talk through it so that I understand. Thank you for the care!"
We responded:
"Thank you Rashel so much for your kind words and for being with State Farm for so many years—we truly appreciate your loyalty! I’m glad to hear that taking the time to connect over the phone and walk through your questions has been helpful. Making sure you fully understand your coverage is a top priority for our team. At Robert Overby State Farm in Shoreview, MN, we’re committed to providing personal, responsive service for your auto, home, and life insurance needs. Thank you again for your trust and for allowing us to take care of you—we’re always here whenever you need us!"
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Jalisa OConnor

April 29, 2026

5  out of  5
rating by Jalisa OConnor
"I’ve been with State Farm Insurance for several years now, and the service has always been excellent. I recently added a new car to my policy, and Eric from the Bob Overby office made the whole process incredibly easy. He walked me through everything and made sure I had all the coverage and extras I needed. Truly one of the best experiences—I highly recommend them!"
We responded:
"Thank you so much Jalisa for your kind words and for being with State Farm for so many years—we truly appreciate your loyalty! We’re glad to hear Eric made adding your new car to your policy a smooth and easy experience. Taking the time to walk through coverage options and make sure you have the right protection is exactly what we strive for. At Robert Overby State Farm in Shoreview, MN, we’re committed to making auto insurance simple, while ensuring you have the coverage and extras that fit your needs. We really appreciate your recommendation and are always here to help with any of your insurance. -Bob"
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Elisabeth Weber

April 27, 2026

5  out of  5
rating by Elisabeth Weber
"I’ve been with State Farm for years-I trust them like family!"
We responded:
"Thank you so much Elisabeth —that truly means a lot to us! Being trusted like family is the highest compliment we could receive. We’re grateful for your loyalty over the years and for allowing us to help protect what matters most. At Robert Overby State Farm in Shoreview, MN, we’re committed to providing dependable auto, home, and life insurance along with the kind of personal service you can count on. Thanks again for being part of our State Farm family—we’re always here for you!"
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Jessica Moore

April 24, 2026

5  out of  5
rating by Jessica Moore
"I have always had the best of luck with Bob and his team. I have been with State Farm for many years now and have had such a good experience."
We responded:
"Thank you Jessica for your kind words and for your long-time loyalty—we truly appreciate it! We’re glad to hear you’ve had such a positive experience with our team and have found the coverage and pricing to be a great fit. Providing reliable, affordable auto, home, and life insurance with excellent service is exactly what we strive for here at Robert Overby State Farm in Shoreview, MN. Thanks again for trusting us over the years—we’re always here whenever you need us!"
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Dick Trapp

April 20, 2026

5  out of  5
rating by Dick Trapp
"The team at Robert Overby State Farm Agency have all been very clear in answering my questions and describing my policy coverage. There is no pressure and they want what is best for your needs.I worked with Dan Montour and he is thorough, kind and respectful. Updated review: We were rear-ended while out of town. Bob and staff were very helpful in guiding us through the steps of reporting, the processing and the settlement. We were very satisfied with their prompt and knowledgeable response. Thank you, Bob and State Farm! Dick & Jane Trapp"
We responded:
"Thank you for the review!"
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Matthew Mahr

April 18, 2026

5  out of  5
rating by Matthew Mahr
"Highly recommend! Solid coverage at great prices and the teams is always quick to answer questions."
We responded:
"Thank you Matthew for the recommendation—we really appreciate it! We’re glad to hear you’re happy with the coverage and value, and that our team has been quick and responsive when you’ve had questions. Providing reliable auto, home, and life insurance with great service is what we strive for here at Robert Overby State Farm in Shoreview, MN. Thanks again for your support—we’re always here to help with anything you need! -Bob"
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John G

April 17, 2026

5  out of  5
rating by John G
"RO's office always takes good care of me."
We responded:
"Thank you John for the kind words—we really appreciate it! Taking great care of our customers is always our top priority here at Robert Overby State Farm in Shoreview, MN. We’re grateful for your trust and are always here to help with your auto, home, or life insurance needs. Thanks again for choosing our office!"
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Cole Barringer

April 16, 2026

5  out of  5
rating by Cole Barringer
"I’m a first time home buyer and Dan and the team at state farm helped with everything i needed. And explained in great detail how everything works. A great experience"
We responded:
"Thank you so much Cole for your review! We’re especially glad we could help make your first home buying experience a smooth one — that’s a big milestone. Dan and our team take pride in walking through every detail so you feel confident and fully understand your homeowners insurance and coverage options here in Shoreview, MN. We appreciate you trusting us during such an important time, and we’re always here to help with your home, auto, or any future insurance needs. Thanks again for choosing Robert Overby State Farm!"
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Brooke Wadzinski

April 11, 2026

5  out of  5
rating by Brooke Wadzinski
"I had a great experience working with Dan while setting up my insurance. He went above and beyond to help me find an excellent rate on both my car and renters insurance, making the whole process easy and stress-free. What really stood out was how thorough and helpful he was—he also assisted me in getting my ring insured, making sure everything was properly covered and clearly explained. Dan was patient, knowledgeable, and genuinely focused on finding the best options for my needs. I truly appreciate his support and would highly recommend him to anyone looking for reliable and attentive service!"
We responded:
"Thank you so much for the thoughtful review, Brooke! We’re so glad to hear you had a great experience working with Dan — he truly takes pride in making the insurance process simple and stress-free for our customers here in Shoreview, MN. It’s great to know he was able to help you find a strong rate on your auto and renters insurance, and also make sure your ring was properly covered. Taking the time to explain coverage and find the best options is exactly what we strive for at Robert Overby State Farm. We really appreciate your recommendation and your trust in our team. If you ever need anything or have questions about your insurance in the future, we’re always here to help!"
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Scott Popa

April 9, 2026

5  out of  5
rating by Scott Popa
"Robert is a very personable person - friendly, relatable, and yet professional; he took care of my needs immediately, providing great overall service for my needs and pocketbook. I've been with Robert for over two decades and even after shopping around I stay committed to him and State Farm. Thanks Bob"
We responded:
"Thank you Scott so much for your incredibly kind words and for trusting me for more than two decades — that loyalty means more than I can say. I’m glad to hear that you’ve consistently felt taken care of and that we’ve been able to provide the right coverage at the right value for your needs here in Shoreview, MN. Being friendly, relatable, and still delivering professional guidance is exactly the experience we want every customer to have at Robert Overby State Farm. I truly appreciate you choosing to stay with our agency even after comparing options — that’s the highest compliment."
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Jen Doerfler

April 7, 2026

5  out of  5
rating by Jen Doerfler
"We have had great service with Bob Overby. We have used them for years for our cars, motorcycle and home insurance."
We responded:
"Thank you Jen for the kind words and for being with us over the years — we truly appreciate your loyalty. It’s great to hear you’ve had a positive experience with your auto, motorcycle, and home insurance through our office here in Shoreview, MN. Providing consistent, reliable service is something we take a lot of pride in at Robert Overby State Farm, and we’re always here whenever you need help or have questions. Thanks again for trusting our agency!"
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Bill Lere

April 7, 2026

5  out of  5
rating by Bill Lere
"I always get great advice and a thorough understanding of the products that I have with this office. Robert Overby treats me like a friend."
We responded:
"Thank you Bill for the thoughtful review! I’m glad to hear you’ve consistently received clear guidance and a solid understanding of your coverage. Treating our customers like friends is exactly the kind of experience we aim to provide here at Robert Overby State Farm in Shoreview, MN. We appreciate your trust in us for your homeowners, auto, boat, and liability insurance. If you ever have questions about coverage or need help reviewing your policies, our team is always here to support you. Thanks again for choosing our agency!"
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Jenny

April 2, 2026

5  out of  5
rating by Jenny
"All the staff are great at making your insurance needs quick and painless!"
We responded:
"Thank you Jenny for the great feedback! We’re glad to hear you’ve had a positive experience with our team and that we’ve been able to make your property and auto insurance easy and stress-free here in Shoreview, MN. Providing good value and quick, friendly service is exactly what we strive for at Robert Overby State Farm. We appreciate you choosing our agency and are always here to help with any insurance needs!"
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Nora Gordon

March 30, 2026

5  out of  5
rating by Nora Gordon
"We've been working with Robert Overby's office for many years for both our home, auto, and business insurance. They have provided great customer service every time I have had a question and have helped us decide which options make the most sense for our insurance needs without overspending or underinsuring. I always appreciate I can call the office and ask a question!"
We responded:
"Thank you so much Nora for the long-term trust and for choosing our office for your home, auto, and business insurance over the years — it truly means a lot. We’re proud to serve families and businesses here in MN, and I’m glad our team has been able to provide clear guidance and help you find the right coverage without overspending or being underinsured. Being able to call with questions anytime is exactly the kind of service we aim to deliver at Robert Overby State Farm, and we appreciate you recognizing that. Thanks again for your loyalty and for supporting our local agency!"
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Jeff Gotfredson

March 25, 2026

5  out of  5
rating by Jeff Gotfredson
"This is a top-notch insurance agency. Bob and his team are incredibly friendly and helpful."
We responded:
"Thank you Jeff for the great review! We’re glad to hear you’ve had a positive experience with our team here at Robert Overby State Farm in Shoreview, MN. Providing friendly, helpful service is always our top priority, whether it’s for auto, home, or life insurance. We truly appreciate you choosing our agency and supporting a local Shoreview business. Please reach out anytime — we’re always here to help!"
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John Effinger

March 25, 2026

5  out of  5
rating by John Effinger
"I have been using Bob for my home insurance for over five years and been super happy with his services. He is always available, helpful, informative, and willing to go the extra mile for you. I would recommend him for all your insurance needs."
We responded:
"Thank you John so much for your continued trust over the past five years — that truly means a lot. I'm glad to hear you've been happy with your homeowners insurance and the service we've provided here in Shoreview, MN. Being available, helpful, and going the extra mile is exactly what we strive for at Robert Overby State Farm, whether it's home, auto, or life insurance. Your recommendation is greatly appreciated and helps others in the community find an agent they can rely on. Thanks again for your loyalty and for choosing our agency for your insurance needs!"
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Mark Larson

March 23, 2026

5  out of  5
rating by Mark Larson
"Excellent and responsive for purchasing insurance. I have not filed any claims so cannot speak to this, but customer service is top notch."
We responded:
"Thank you Mark for the great feedback! We appreciate you choosing us for your insurance needs here in Shoreview, MN. Even if you haven’t had to file a claim yet, I’m glad our team has already made a positive impression with our customer service — that’s something we take a lot of pride in at Robert Overby State Farm. If you ever need help with your auto, home, or life insurance, or have questions about coverage or claims in the future, we’re always here and ready to support you. Thanks again for trusting our agency!"
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d redd

March 18, 2026

5  out of  5
rating by d redd
"I’ve known Amy and Bob for about four years, and they’ve become not only trusted financial professionals but also personal friends. What stands out most is their low-key, no-pressure approach. In fact, the first few times I met them, I didn’t even realize they worked in financial services because they never tried to sell me anything. When I eventually worked with them, their guidance made a huge difference. Without their help, I wouldn’t have been able to retire on time. They explained my options clearly and helped put a plan in place that worked for me. They’re always available when I have questions, and I highly recommend them to anyone looking for help with retirement planning, financial services, or insurance"
We responded:
"Thank you so much for your kind words—it truly means a lot to both Amy and I. Building long-term relationships here in Shoreview, MN is one of the most rewarding parts of what we do at Robert Overby State Farm Insurance. We’re especially glad we could help guide you through your planning and create a plan that gave you confidence moving forward. Taking a no-pressure, educational approach is very important to us, whether we’re helping with financial services, life insurance, or overall protection planning. It’s been great getting to know you over the years, and we truly appreciate your trust and recommendation. We’re always here whenever you need help with insurance, planning, or financial services in Shoreview and the surrounding communities!"
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Fred Banholzer

March 16, 2026

4  out of  5
rating by Fred Banholzer
"Bob had contacted me to schedule a meeting with me to make me aware of changes that SF had made on our home owners policy that was due in April. This provided me an opportunity to review two recent updates that we had made and ensure that we were not under insured. I took the opportunity to discuss other SF policies and in one case we were able to save a few dollars/ year. He also discussed "loss of use" that i was aware of. It was a positive meeting, especially on the changes to our homeowners policy. Thanks Bob"
We responded:
"Thank you Fred for taking the time to share your experience—we really appreciate it! It was great meeting with you to review your homeowners insurance policy and make sure your coverage here in Shoreview, MN is up to date and protecting what matters most. I’m glad we were able to go over your recent updates, discuss important details like loss of use coverage, and even find a few savings opportunities across your State Farm policies. These review meetings are a great way to make sure you’re never underinsured and always getting the best value. Thanks again for trusting our team at Robert Overby State Farm Insurance—we’re always here to help with your home, auto, and life insurance needs in Shoreview and the surrounding area!"
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Danny McCullough

March 16, 2026

5  out of  5
rating by Danny McCullough
"I have been with Robert Overby since 2007- experience has been top notch, very responsive and always helpful!"
We responded:
"Thank you Danny so much for your loyalty and for sharing your experience! We truly appreciate you being with our office since 2007. It means a lot to our entire team that you trust us with your insurance needs. Providing responsive, helpful service for our customers in Shoreview and the surrounding communities is always our goal. Thank you again for choosing our State Farm office—we’re always here whenever you need us!"
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Judith Drabant

February 12, 2026

5  out of  5
rating by Judith Drabant
"We recently switched to Robert Overby State Farm Insurance the process was very easy. They were knowledgeable, patient, and saved us money by bundling our home and auto policies. A special thanks to Bob for meeting with us and explaining our coverage and answering any questions we had about our policies. Thanks to other members of the staff for being friendly and knowledgeable."
We responded:
"Welcome to Robert Overby State Farm team and thank you Judith for the great feedback. We’re glad the switch was smooth and that bundling your home and auto insurance helped you save while keeping the right coverage in place. Our team works hard to provide knowledgeable, patient guidance so customers feel confident in their policies. We appreciate the opportunity to earn your business and look forward to being your resource for home, auto, and life insurance going forward."
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Melissa Sailor

February 11, 2026

5  out of  5
rating by Melissa Sailor
"I have been with State Farm since I started driving almost 30 years ago! Anytime I am in need of a policy change, Bob and his team get it done so seamlessly and in a timely manner."
We responded:
"Thank you Melissa for your loyalty over the past 30 years—we truly appreciate your continued trust! Our team at Robert Overby State Farm is committed to making policy updates and coverage changes quick, seamless, and stress-free. We’re glad to hear we’ve been able to provide timely service throughout the years, and we look forward to continuing to help with your auto, home, and life insurance needs whenever you need us. Thank you again!!"
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Kristen Olson

February 10, 2026

5  out of  5
rating by Kristen Olson
"We have had Stare Farm and this agent for years. I would recommend him to anyone needing insurance coverage."
We responded:
"Thank you Kristen for your long-time trust and recommendation. We truly appreciate you choosing Robert Overby State Farm over the years. Our goal is to provide dependable, knowledgeable service and help our customers find the right auto, home, and life insurance coverage for their needs. We’re grateful for the opportunity to serve you and anyone you send our way."