Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jann

Jann

May 6, 2025

5  out of  5
rating by Jann
"There is a reason Bob Overby has only 5 star ratings. He is not only professional, but very personable. He doesn’t pressure you to take additional insurance. The rates are comparable or less than other agencies."
We responded:
"Thank you so much for your kind words! We truly appreciate your recognition. At Robert Overby State Farm, we believe in offering honest guidance without pressure—just the right coverage for your needs at a fair price. We're grateful for your trust and support, and we're always here when you need us! All the best, Robert Overby & Team"
Profile photo of Thomas Pepin

Thomas Pepin

May 6, 2025

5  out of  5
rating by Thomas Pepin
"For many, many years, I've entrusted Robert Overby State Farm with my homeowners, umbrella, and car insurance, and I can honestly say it's been the best decision. I've never encountered a single issue – their service is consistently reliable and seamless. Beyond their excellent coverage, the team at Robert Overby's office are genuinely the nicest people in town. They are always friendly, helpful, and a pleasure to work with. I highly recommend them for all your insurance needs!"
We responded:
"Thank you so much for your kind words and continued trust in our team at Robert Overby State Farm! We’re truly honored to have served you over the years and are thrilled to hear that your experience has been consistently positive. Providing reliable coverage and friendly, helpful service is exactly what we strive for every day. Your recommendation means the world to us, and we look forward to continuing to serve you for many more years to come! Warm regards, Robert Overby & Team"
Profile photo of Kathleen Rassmussen

Kathleen Rassmussen

May 5, 2025

5  out of  5
rating by Kathleen Rassmussen
"I’m always impressed by how quickly my questions are answered and changes can be made to our policies! When I call a friendly voice answers, and problems are solved. Great service, people and team!"
We responded:
"Thank you Kathleen for the review and kind words. Our team understands how important it is in today's world to take time to listen and be kind over the phone. We appreciate you!"
Profile photo of David Bolan

David Bolan

April 30, 2025

5  out of  5
rating by David Bolan
"I've been with Bob Overby agency for quite some time . Always prompt and excellent service."
We responded:
"Thank you David for the review! We appreciate you choosing the Robert Overby State Farm Insurance office here in Shoreview MN!!"
Profile photo of Soozerq 89

Soozerq 89

April 23, 2025

5  out of  5
rating by Soozerq 89
"Always there to help and answer questions. Best Team Ever! Thanks, Bob."
We responded:
"Thank you for the review! We appreciate you!!"
Profile photo of John &kelly Froehlich

John &kelly Froehlich

April 17, 2025

5  out of  5
rating by John &kelly Froehlich
"Tim was great and helped save a ton of money-JF"
We responded:
"Thank you John and Kelly for the review. We appreciate you!"
Profile photo of Jenny Norton

Jenny Norton

April 17, 2025

5  out of  5
rating by Jenny Norton
"Bob does an amazing job! His office is always helpful & super quick to respond!"
We responded:
"Thank you Jenny for the review! We appreciate you and your family at the Robert Overby office. Thank you again. "
Profile photo of Timothy Holt

Timothy Holt

April 10, 2025

5  out of  5
rating by Timothy Holt
"Bob and team were extremely helpful! They have a super convenient office in Shoreview. They helped teach me the importance of a personal liability umbrella and got me great rates on my home and auto!"
We responded:
"Thank you Tim for the review of our agency here in Shoreview MN. We appreciate you "
Profile photo of Erin Roed

Erin Roed

April 8, 2025

5  out of  5
rating by Erin Roed
"When I lived down in the cities (Lino Lakes area), I started with State Farm. I moved up north to St. Louis County and I were able to stay with my insurance people. They have helped me out with my house when my basement flooding. I bundle with them on my camper, boat, house, and vehicles. I even do the drive safe discount, which helps me out. I'm a single mother of two driving kids. When I talk with other people and I hear how expensive their insurance is, I am happy to stay with State Farm because of how much I save with them. Every single time I call about something, they find ways to help me out. Thank you, State Farm Family.❤️"
We responded:
"Thank you so much for your kind words and for being a loyal part of our State Farm family! We're proud to continue supporting you through your move and are so glad to hear our team has been able to help with everything from your basement flooding to bundling your camper, boat, home, and vehicles. We’re especially happy you’re seeing savings with the Drive Safe & Save discount—it’s great to see responsible drivers like you benefit! As your local insurance team, we’re always here to help find the right coverage at the right price. Thanks again for your trust and for sharing your experience—it means a lot to us and helps others know they’re in good hands with State Farm. "
Profile photo of Ann Engel

Ann Engel

March 27, 2025

5  out of  5
rating by Ann Engel
"We chose to switch to Bob Overby when our long-time former State Farm agent retired a few years back. We are happy and satisfied with the agency's communication and their help with any insurance questions and making sure our coverage is appropriate for our situation."
We responded:
"Thank you Ann for the review! We appreciate you!"
Profile photo of Brandon Biedinger

Brandon Biedinger

March 21, 2025

5  out of  5
rating by Brandon Biedinger
"I have been very satisfied ever since switching to State Farm with Bob's team. Friendly and professional customer service that lay out all options clearly."
We responded:
"Thank you Brandon for your review!! We appreciate you at the Robert Overby State Farm Insurance office!"
Profile photo of Claire Ristau

Claire Ristau

March 21, 2025

5  out of  5
rating by Claire Ristau
"I was moving between states and needed to transfer my auto policy and start a renters policy, I chose Bob Overby due to location and fantastic reviews and was not disappointed! Linda was a very kind and informed receptionist who got my information down. Linda passed that info to Dan who I connected with and was able to get my monthly payment down by almost 50% while providing me with better coverage! My bundled policies were at a great price and made me feel safe and protected. Dan explained everything in great detail and made sure I understood everything. I would highly recommend them to anyone!"
We responded:
"Thank you Claire for the review!! We appreciate your kind words and trust in our team and agency. Thank you again!!!"
Profile photo of jennifer o'neill

jennifer o'neill

March 17, 2025

5  out of  5
rating by jennifer o'neill
"I have been with State Farm and Bob Overby for more than 30 years and I would recommend them to any family and friends. They have been there for our family when we needed it the most. Thank you!"
We responded:
"Thank you Jennifer for the review! We appreciate you and your family!! "
Profile photo of Dorothy Nelson

Dorothy Nelson

March 17, 2025

5  out of  5
rating by Dorothy Nelson
"Always helpful and kind.. they care about their customers."
We responded:
"Thank you Dorothy for the review! We appreciate your kind words. Thank you again. "
Profile photo of J

J

March 11, 2025

5  out of  5
rating by J
"The Bob Overby agency team is best-in-class customer service and best-in-value! I would not trust my coverage with any other provider! Jimmy"
We responded:
"Thank you Jimmy for the review. We work hard to provide exceptional service at a great value. Thank you again for the review!"
Profile photo of Erin Engel

Erin Engel

March 11, 2025

5  out of  5
rating by Erin Engel
"Bob is very helpful, able to answer questions and clear in his communication."
We responded:
"Thank you Erin for the review. We truly appreciate you and your business here at the Robert Overby Agency."
Profile photo of Mike P

Mike P

March 11, 2025

5  out of  5
rating by Mike P
"State Farm has treated us very well for many years and Bob is always there for us."
We responded:
"Thank you Mike for the review!!! We appreciate you at the Robert Overby State Farm Insurance office "
Profile photo of Ayoub Ben Belgacem

Ayoub Ben Belgacem

March 8, 2025

5  out of  5
rating by Ayoub Ben Belgacem
"Linda was amazing! She quickly helped me change my policy and was straightforward and professional. Highly recommend!"
We responded:
"Thank you Ayoub for the review. Linda works hard everyday to help meet and exceed customer expectations. Thank you for letting us know about her exceptional service. We appreciate you. "
Profile photo of C4tw

C4tw

February 27, 2025

5  out of  5
rating by C4tw
"Dan was very helpful and responsive to my many questions and concerns. Throughout the process of switching providers it felt like he had my best interests in mind."
We responded:
"Thank you for the review!!! "
Profile photo of Joseph Stroh

Joseph Stroh

February 27, 2025

5  out of  5
rating by Joseph Stroh
"Robert and his team is always professional, quick, and very informative on the process and what we can expect with any claim or question we may have. Great team."
We responded:
"Thank you Joe for the review! We appreciate you and your family here at the Overby State Farm Insurance office here in Minnesota. Thank you again "
Profile photo of Charles Alleman

Charles Alleman

February 21, 2025

5  out of  5
rating by Charles Alleman
"Bob and his staff are always quick to respond to any of our needs, always professional and friendly and we highly recommend this agency to anyone needing insurance guidance."
We responded:
"Thank you Charles for the review. We appreciate you and the family here at the Robert Overby State Farm Insurance office."
Profile photo of Daniel Forbord

Daniel Forbord

February 20, 2025

5  out of  5
rating by Daniel Forbord
"Whenever I have questions or need help, Bob and his team ensure I get an answer/the help I need as soon as possible! They are awesome!"
We responded:
"Thank you Daniel for the review. We appreciate you at the Robert Overby State Farm office. Thank you again "
Profile photo of Cole Daly

Cole Daly

February 19, 2025

5  out of  5
rating by Cole Daly
"Best customer experience as soon as possible"
We responded:
"Thank you Cole for the review!! We appreciate you!"
Profile photo of Kevin Miller

Kevin Miller

February 13, 2025

5  out of  5
rating by Kevin Miller
"Bob and his team are rockstars. Every time I have a question or need help, I receive quick, knowledgeable responses. Highly recommended!"
We responded:
"Thank you Kevin for the review and kind words!!"
Profile photo of Brian Lightner

Brian Lightner

February 13, 2025

5  out of  5
rating by Brian Lightner
"Needed to transfer some policies from state to state due to relocation, Dan and the team at Overby were fantastic. They were fast, saved me money and on point. Much appreciated."
We responded:
"Thank you Brian for the review!!!! We appreciate you!"