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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ann Engel

March 27, 2025

5  out of  5
rating by Ann Engel
"We chose to switch to Bob Overby when our long-time former State Farm agent retired a few years back. We are happy and satisfied with the agency's communication and their help with any insurance questions and making sure our coverage is appropriate for our situation."
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Brandon Biedinger

March 21, 2025

5  out of  5
rating by Brandon Biedinger
"I have been very satisfied ever since switching to State Farm with Bob's team. Friendly and professional customer service that lay out all options clearly."
We responded:
"Thank you Brandon for your review!! We appreciate you at the Robert Overby State Farm Insurance office!"
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Claire Ristau

March 21, 2025

5  out of  5
rating by Claire Ristau
"I was moving between states and needed to transfer my auto policy and start a renters policy, I chose Bob Overby due to location and fantastic reviews and was not disappointed! Linda was a very kind and informed receptionist who got my information down. Linda passed that info to Dan who I connected with and was able to get my monthly payment down by almost 50% while providing me with better coverage! My bundled policies were at a great price and made me feel safe and protected. Dan explained everything in great detail and made sure I understood everything. I would highly recommend them to anyone!"
We responded:
"Thank you Claire for the review!! We appreciate your kind words and trust in our team and agency. Thank you again!!!"
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jennifer o'neill

March 17, 2025

5  out of  5
rating by jennifer o'neill
"I have been with State Farm and Bob Overby for more than 30 years and I would recommend them to any family and friends. They have been there for our family when we needed it the most. Thank you!"
We responded:
"Thank you Jennifer for the review! We appreciate you and your family!! "
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Dorothy Nelson

March 17, 2025

5  out of  5
rating by Dorothy Nelson
"Always helpful and kind.. they care about their customers."
We responded:
"Thank you Dorothy for the review! We appreciate your kind words. Thank you again. "
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J

March 11, 2025

5  out of  5
rating by J
"The Bob Overby agency team is best-in-class customer service and best-in-value! I would not trust my coverage with any other provider! Jimmy"
We responded:
"Thank you Jimmy for the review. We work hard to provide exceptional service at a great value. Thank you again for the review!"
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Erin Engel

March 11, 2025

5  out of  5
rating by Erin Engel
"Bob is very helpful, able to answer questions and clear in his communication."
We responded:
"Thank you Erin for the review. We truly appreciate you and your business here at the Robert Overby Agency."
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Mike P

March 11, 2025

5  out of  5
rating by Mike P
"State Farm has treated us very well for many years and Bob is always there for us."
We responded:
"Thank you Mike for the review!!! We appreciate you at the Robert Overby State Farm Insurance office "
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Ayoub Ben Belgacem

March 8, 2025

5  out of  5
rating by Ayoub Ben Belgacem
"Linda was amazing! She quickly helped me change my policy and was straightforward and professional. Highly recommend!"
We responded:
"Thank you Ayoub for the review. Linda works hard everyday to help meet and exceed customer expectations. Thank you for letting us know about her exceptional service. We appreciate you. "
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C4tw

February 27, 2025

5  out of  5
rating by C4tw
"Dan was very helpful and responsive to my many questions and concerns. Throughout the process of switching providers it felt like he had my best interests in mind."
We responded:
"Thank you for the review!!! "
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Joseph Stroh

February 27, 2025

5  out of  5
rating by Joseph Stroh
"Robert and his team is always professional, quick, and very informative on the process and what we can expect with any claim or question we may have. Great team."
We responded:
"Thank you Joe for the review! We appreciate you and your family here at the Overby State Farm Insurance office here in Minnesota. Thank you again "
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Charles Alleman

February 21, 2025

5  out of  5
rating by Charles Alleman
"Bob and his staff are always quick to respond to any of our needs, always professional and friendly and we highly recommend this agency to anyone needing insurance guidance."
We responded:
"Thank you Charles for the review. We appreciate you and the family here at the Robert Overby State Farm Insurance office."
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Daniel Forbord

February 20, 2025

5  out of  5
rating by Daniel Forbord
"Whenever I have questions or need help, Bob and his team ensure I get an answer/the help I need as soon as possible! They are awesome!"
We responded:
"Thank you Daniel for the review. We appreciate you at the Robert Overby State Farm office. Thank you again "
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Cole Daly

February 19, 2025

5  out of  5
rating by Cole Daly
"Best customer experience as soon as possible"
We responded:
"Thank you Cole for the review!! We appreciate you!"
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Kevin Miller

February 13, 2025

5  out of  5
rating by Kevin Miller
"Bob and his team are rockstars. Every time I have a question or need help, I receive quick, knowledgeable responses. Highly recommended!"
We responded:
"Thank you Kevin for the review and kind words!!"
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Brian Lightner

February 13, 2025

5  out of  5
rating by Brian Lightner
"Needed to transfer some policies from state to state due to relocation, Dan and the team at Overby were fantastic. They were fast, saved me money and on point. Much appreciated."
We responded:
"Thank you Brian for the review!!!! We appreciate you!"
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Michael Schwanke

February 3, 2025

5  out of  5
rating by Michael Schwanke
"Helpful and quick to respond"
We responded:
"Thank you Michael for the review! We appreciate you at the Robert Overby State Farm Insurance office here in Shoreview MN. Thank you again "
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Sean Gray

January 31, 2025

5  out of  5
rating by Sean Gray
"Very helpful, replied to me quickly."
We responded:
"Thank you Sean for the review. We appreciate you!"
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Clarissa Guzman

January 29, 2025

5  out of  5
rating by Clarissa Guzman
"It has been really great working with this team. They have provided my partner and I with really useful information where we are able to make an informed decision about our insurance plan. They have always been easy to reach as well!"
We responded:
"Thank you Clarissa for the review! We appreciate you "
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kelly nelson

January 28, 2025

5  out of  5
rating by kelly nelson
"When my Uncle passed away this agency was great helping me navigate the steps needed. Linda has been great helping me with all the paperwork, extensions, and tax preparation. She has been thorough and fast with cancelations & refunds once I sold certain properties. I would highly recommend this agency for all your insurance needs."
We responded:
"Thank you Kelly for the review!"
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Clare Riley

January 24, 2025

5  out of  5
rating by Clare Riley
"Very helpful and easy to work with!"
We responded:
"Thank you Clare!! We appreciate you "
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Dick Trapp

January 22, 2025

5  out of  5
rating by Dick Trapp
"The team at Robert Overby State Farm Agency have all been very clear in answering my questions and describing my policy coverage. There is no pressure and they want what is best for your needs.I worked with Dan Montour and he is thorough, kind and respectful."
We responded:
"Thank you for the review!"
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Thomas Hockert

January 20, 2025

5  out of  5
rating by Thomas Hockert
"Had a very informational conversation with Robert regarding my policies. All my questions were answered in depth to my satisfaction, thank you!"
We responded:
"Thank you Tom for the review. We appreciate you at the Robert Overby State Farm Insurance office. "
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Laesia Jimenez

January 16, 2025

5  out of  5
rating by Laesia Jimenez
"Linda was so helpful answering any questions I had! I would definitely recommend this office."
We responded:
"Thank you Laesia for the review!! We appreciate you "
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Mylan Masson

January 15, 2025

5  out of  5
rating by Mylan Masson
"Excellent service and so friendly. They are always available for questions and speedy response"
We responded:
"Thank you Mylan for the review!! We appreciate you at the Robert Overby State Farm Insurance office. "