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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rebecca Olson

August 12, 2025

5  out of  5
rating by Rebecca Olson
"State Farm has been my go-to for many years, and I've always had a great experience. Eric C. Is quick to respond, answers all my questions thoroughly, and makes the whole process easy and pleasant."
We responded:
"Rebecca thank you for your loyalty and wonderful feedback! We’re so glad to hear Eric provided quick, thorough answers and made your experience pleasant from start to finish. At Robert Overby State Farm in Shoreview, MN, our local team is committed to making auto, home, life, and business insurance simple and stress-free for our neighbors throughout the Twin Cities area. We truly appreciate the trust you’ve placed in us over the years and look forward to continuing to protect what matters most to you. "
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Eda Morlock

August 12, 2025

5  out of  5
rating by Eda Morlock
"Bob is so friendly and helpful! Plus, he responds and takes action in a very timely manner! Thanks for everything!"
We responded:
"Thank you Eda for the review! We appreciate you!"
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Bob Dan

August 11, 2025

5  out of  5
rating by Bob Dan
"Bob and his staff are always professional and helpful. Pleasant and friendly, even on a Monday morning. Very satisfied with the help they provide."
We responded:
"Thank you Bob for the review. We appreciate you!"
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Suzy Upegui

August 10, 2025

5  out of  5
rating by Suzy Upegui
"Tim reached out to see if I was interested in looking at rates for home and auto. He is so pleasant to talk to and very informational. Not only did I get better coverage but also a better price! I know I can call him if I ever have questions or run into a problem and you just don't get that human interaction anymore! So grateful!"
We responded:
"Thank you Suzy for the review! We appreciate you at the Robert Overby State Farm Insurance office here in Shoreview!"
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Nancy Levine

August 4, 2025

5  out of  5
rating by Nancy Levine
"Robert and his staff are always very helpful."
We responded:
"Thank you Nancy for the review! We appreciate you!"
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steve Walstad

July 22, 2025

5  out of  5
rating by steve Walstad
"Very quick and responsive to the questions I had for them. Eric C. was more then helpful and easy to talk with."
We responded:
"Thank you Steve for the review and kind words. We appreciate you here at the Robert Overby State Farm Insurance office. Thank you again "
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Demon Queen

July 22, 2025

5  out of  5
rating by Demon Queen
"Him and his team are very professional and efficient in not only their work but making sure your time is not wasted. Each time ive called for a question or to handle insurance its a very fast but informative call, very kind as well! They have no issue answering questions and explaining them in a way that is digestable for any person. 10/10 service in my opinion!!"
We responded:
"Thank you Demon for the review and kind words. We appreciate you!"
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Allan Van Beek

July 21, 2025

5  out of  5
rating by Allan Van Beek
"Doing great job. On top of all our needs. Keep up great work team!"
We responded:
"Thank you Allan for the review! We appreciate you!!"
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John Pullar

July 21, 2025

5  out of  5
rating by John Pullar
"Great communication and response times! We traded one of our cars this weekend and I texted the office an hour before they opened to let them know. Bob called me 5 minutes later, took down all the information and sent over my temporary proof of insurance on my new car 3 minutes later. So nice to have the excellent service of a REAL person on the other end of the line."
We responded:
"Thank you John for the review!!! We appreciate you here at the Robert Overby State Farm Insurance office. Thank you again!!"
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Kevin Van Bogart

June 24, 2025

5  out of  5
rating by Kevin Van Bogart
"Been with State Farm for many years and Robert and his staff have always been right there to answer questions. They're also quick. They've always helped us take care of policy changes and they're ready to help plan for our new drivers in the family."
We responded:
"Thank you Kevin for the review!! We appreciate you and your many loyal years at State Farm. Fast, efficient service is one of my teams specialties! Thank you again!"
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Mark Turner

June 20, 2025

5  out of  5
rating by Mark Turner
"This State Farm office and there service came highly recommended for there home and auto insurance and beat all expectations Thanks for all your help!!!!"
We responded:
"Thank you Mark for the review! We appreciate you choosing the Robert Overby team to help with your insurance needs. We appreciate you!!"
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Traci Donahoe

June 19, 2025

5  out of  5
rating by Traci Donahoe
"Phenomenal customer service, great prices, and would not go anywhere else for home and auto insurance. Could not recommend more!!"
We responded:
"Thank you Traci for the review! We appreciate you choosing the Robert Overby insurance team to help you. Thank you again. "
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Lorenzo Stermieri

June 19, 2025

5  out of  5
rating by Lorenzo Stermieri
"I've been insured with State Farm ever since I moved to the United States in 2011. Always been happy with all my interactions and level of service. Bundling both home and vehicles has always been convenient."
We responded:
"Thank you Lorenzo for the review and kind words. We appreciate your longevity with State Farm and are happy to be your agent of choice in Minnesota. "
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amy bakke

June 10, 2025

5  out of  5
rating by amy bakke
"My husband and I have been with State Farm for over 20 years and Bob took over our account over 10 years ago and he has been the best agent so far. Bob and his team have always gone above and beyond for us along with the general customer service department. I would highly recommend Bob and his team for all insurance needs."
We responded:
"Thank you Amy so much for your kind words and continued trust over the years! It’s been an honor to work with you and your husband, and we’re proud to serve families like yours right here in Shoreview, MN. My team and I are committed to going above and beyond for our neighbors—whether it’s auto, home, life, or any other insurance need. Your recommendation means the world to us, and we look forward to continuing to be your local insurance team for many years to come! "
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Morgan Koenig

June 6, 2025

5  out of  5
rating by Morgan Koenig
"My family has had our auto insurance through State Farm for over 30 years! I personally, have been insured by State Farm for 12 years now. They have been an amazing resource for questions about policies, claims, and all things insurance! Bob Overby’s office has always supported my concerns with positivity, knowledgeable responses, and efficiency. I highly recommend Bob and his team for any insurance support!"
We responded:
"Thank you Morgan for the review! We appreciate you and your longevity with State Farm. Thank you again for the review and kind words!"
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Me Myself

June 5, 2025

5  out of  5
rating by Me Myself
"This entire team is AWESOME!! I have always struggled to find cost effective insurance but not only have they helped me, I have sent multiple new customers to them as well. The response time is amazing also. Most recently I have been working with Eric and his efficiency and communication are top notch along with everyone else I have had the pleasure of working with."
We responded:
"Thank you foe the review!! We appreciate you "
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Sharon Torkelson

June 4, 2025

5  out of  5
rating by Sharon Torkelson
"Bob helped me quickly get the information we needed. He also gave me great information for when we renew our policies."
We responded:
"Thank you Sharon for the review! We appreciate you and your insurance business. Thank you again!"
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Peter Nordling

June 4, 2025

5  out of  5
rating by Peter Nordling
"Thanks again for your good service. Linda helped me with an updated insurance certificate late on a Friday. I was very happy to get a live person on the phone on a Friday afternoon who was also able to help me get an updated certificate that I needed. Way to go and keep up the great work! I was referred to Dan and Rob by a friend after a conversation about insurance cost and benefits. I met with Dan, he is straight forward with all the options, costs and benefits. Saved considerable money changing to StateFarm for better coverage. Very happy with Dan and changing to State Farm!"
We responded:
"Thank you Peter for the review and kind words. We appreciate you at the Robert Overby State Farm Insurance office here in Shoreview MN. "
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Sam Spanier

May 29, 2025

5  out of  5
rating by Sam Spanier
"Great people!"
We responded:
"Thank you Sam for the review. We appreciate you!!"
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Mary L Monfils

May 28, 2025

5  out of  5
rating by Mary L Monfils
"I always get the information I need and from very kind people"
We responded:
"Thank you Mary for the kind words. We appreciate you at the Robert Overby State Farm Insurance office here in Shoreview MN. "
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Jann

May 6, 2025

5  out of  5
rating by Jann
"There is a reason Bob Overby has only 5 star ratings. He is not only professional, but very personable. He doesn’t pressure you to take additional insurance. The rates are comparable or less than other agencies."
We responded:
"Thank you so much for your kind words! We truly appreciate your recognition. At Robert Overby State Farm, we believe in offering honest guidance without pressure—just the right coverage for your needs at a fair price. We're grateful for your trust and support, and we're always here when you need us! All the best, Robert Overby & Team"
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Thomas Pepin

May 6, 2025

5  out of  5
rating by Thomas Pepin
"For many, many years, I've entrusted Robert Overby State Farm with my homeowners, umbrella, and car insurance, and I can honestly say it's been the best decision. I've never encountered a single issue – their service is consistently reliable and seamless. Beyond their excellent coverage, the team at Robert Overby's office are genuinely the nicest people in town. They are always friendly, helpful, and a pleasure to work with. I highly recommend them for all your insurance needs!"
We responded:
"Thank you so much for your kind words and continued trust in our team at Robert Overby State Farm! We’re truly honored to have served you over the years and are thrilled to hear that your experience has been consistently positive. Providing reliable coverage and friendly, helpful service is exactly what we strive for every day. Your recommendation means the world to us, and we look forward to continuing to serve you for many more years to come! Warm regards, Robert Overby & Team"
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Kathleen Rassmussen

May 5, 2025

5  out of  5
rating by Kathleen Rassmussen
"I’m always impressed by how quickly my questions are answered and changes can be made to our policies! When I call a friendly voice answers, and problems are solved. Great service, people and team!"
We responded:
"Thank you Kathleen for the review and kind words. Our team understands how important it is in today's world to take time to listen and be kind over the phone. We appreciate you!"
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David Bolan

April 30, 2025

5  out of  5
rating by David Bolan
"I've been with Bob Overby agency for quite some time . Always prompt and excellent service."
We responded:
"Thank you David for the review! We appreciate you choosing the Robert Overby State Farm Insurance office here in Shoreview MN!!"
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Soozerq 89

April 23, 2025

5  out of  5
rating by Soozerq 89
"Always there to help and answer questions. Best Team Ever! Thanks, Bob."
We responded:
"Thank you for the review! We appreciate you!!"