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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kaleb Bruce

November 25, 2025

5  out of  5
rating by Kaleb Bruce
"First time auto insurance buyer and Eric made the process seamless!! I appreciate the diligence and ability to answer all questions. If you want ease of mind when purchasing auto insurance, I’d for sure come here!!"
We responded:
"Thank you Kaleb for the review! Eric and the team work tirelessly each week to make the insurance buying process informative and easy! We appreciate you at the Robert Overby State Farm Insurance office here in Shoreview MN. "
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Greg LaPlant

November 21, 2025

5  out of  5
rating by Greg LaPlant
"I have been with Robert Overby State Farm for a long time and they have always provided fast efficient service. Very responsive and thorough."
We responded:
"Thank you Greg for the review!! We appreciate you choosing the Robert Overby State Farm office. Our team strives to answer every call and be prompt with our actions. Thank you again!! We appreciate you "
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sheila mork

November 21, 2025

5  out of  5
rating by sheila mork
"Michael made switching my insurance back to State Farm easy and saved us a lot of money. Everyone is knowledgeable and helpful"
We responded:
"Thank You Sheila for the review! We appreciate you and your choice of our office. Michael and our team work hard to be the best insurance choice in Shoreview, and greater MN. Thank you again!!"
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Nancy Anderberg

November 20, 2025

5  out of  5
rating by Nancy Anderberg
"Linda did a great job helping me navigate a couple of ways to lower my policy. Thanks Linda"
We responded:
"Thank you Nancy for the review! We appreciate you choosing the Robert Overby State Farm Insurance agency. Thank you again!"
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Kristin Trembley

November 14, 2025

5  out of  5
rating by Kristin Trembley
"I've been with Overby since 2012, insuring my home and car. I recently added my daughter as a new driver and anytime I've called or emailed for information they are responsive and super helpful! I also added another car and again, the process was super smooth. Great experience with anything I've needed, thank you!"
We responded:
"Thank you Kristin for the review! Our team strives to make the insurance process friendly and easy! Thank you again for choosing the Robert Overby State Farm Insurance office here in Shoreview. We appreciate you!!"
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KaseyAnn Schlichte

November 13, 2025

5  out of  5
rating by KaseyAnn Schlichte
"Bob and his team are fantastic! Please consider contacting them for your auto, home, and life insurance needs!"
We responded:
"Thank you Kasey for the review! We appreciate you!"
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Mike Hnat

November 7, 2025

5  out of  5
rating by Mike Hnat
"I’ve been a customer of Bob Overby State Farm for the last 8 years and they have continued to provide excellent customer service in regards to my 3 autos and renters policy. I love the fact that I get to talk to a real human being when I call also. I couldn’t be happier!"
We responded:
"Thank you Mike for the review and kind words! I glad you enjoy working with my office and team!! We appreciate you!!"
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Zoe Callen

November 6, 2025

5  out of  5
rating by Zoe Callen
"My husband and I had our renewal meeting for our policies and Michael did a great job explaining our policies and potential changes we could make to our home and auto as well as our options for life insurance. He answered all our questions thoroughly and was happy to explain answers in detail."
We responded:
"Thank you Zoe for the review! We appreciate you and your family and you choosing the Robert Overby State Farm team for your Insurance needs."
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Donald Purdue

October 14, 2025

5  out of  5
rating by Donald Purdue
"I'm an out-of-state transfer to the area from Indiana. My existing State Farm agent recommended I reach out to Robert's office to obtain renters insurance and transfer my auto policy, and I am so grateful for that recommendation. I've had the absolute pleasure working with Dan. He is an agent looking out for the best interests of his customers to safeguard against the unfortunate what-ifs in life. His policy coverage recommendations were amazing. I ended up picking up the umbrella policy to safeguard me from any catastrophic event and ended up with improved auto and renters policies with a lower fee than I'm currently paying. This office as a whole has customer support that is top notch. Any question I've had has been promptly answered and needed documentation revisions have been quickly supplied. I couldn't be happier having them as my agents."
We responded:
"Thank You Donald for the review! We appreciate you and are happy you were able to experience the process of working with the Robert Overby State Farm team. Thank you again. We appreciate you!!"
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Elizabeth Carver

October 14, 2025

5  out of  5
rating by Elizabeth Carver
"We have loved working with Bob and the agents in his office. We’ve been with them for over 10 years and we have felt exceptionally supported. We are grateful and highly recommend Bob and his team!"
We responded:
"Thank you Elizabeth for the review and kind words. We enjoy working with you and your family. We appreciate you "
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Chan Li

October 6, 2025

5  out of  5
rating by Chan Li
"I’ve been with State Farm for years, and Bob Overby’s team has always been great! Eric recently helped me add my daughter to our auto policy, and he made the whole process super easy and smooth. Always friendly, quick to respond, and great to work with - highly recommend!"
We responded:
"Thank you Chan! We appreciate you at the Robert Overby State Farm Insurance office here in Shoreview MN. Thank you again!"
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Danielle Hay

September 30, 2025

5  out of  5
rating by Danielle Hay
"Thank you Dan for all of your help! I was able to switch my car and house insurance and get better coverage for cheaper than I was paying previously. I would highly recommend working with Bob and his team."
We responded:
"Thank you Danielle for the review. We appreciate you!"
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SaLeya Forbord

September 18, 2025

5  out of  5
rating by SaLeya Forbord
"My husband has worked with Bob for as long as he can remember, and even his dad has trusted Bob for insurance. When Dan and I got engaged and now recently married, I was welcomed in with open arms. Bob and his team truly make you feel like family, and we trust them with all of our insurance needs. We currently have auto, theft, and renters insurance with them, and plan to continue working with this wonderful team for years to come. Most recently, we needed to get our rings insured before leaving for our honeymoon, and Eric turned everything around in less than a day! We are so grateful for their care, efficiency, and reliability."
We responded:
"Thank you Saleya so much for sharing your experience, and congratulations on your recent marriage! We’re honored that your family has trusted Bob and our team for generations, and it truly means the world to us to continue that relationship with you and Dan. We’re glad we could help protect your rings quickly so you could enjoy your honeymoon worry-free. Our goal is always to provide personal care, fast service, and reliable insurance coverage—whether it’s auto, renters, theft, or something new. We’re grateful for your trust and look forward to serving your family for many more years. "
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Nick Jungheim

September 17, 2025

5  out of  5
rating by Nick Jungheim
"Linda was great to work with. Helped me set up a policy for the engagement ring I bought my fiancée. Made the process very quick, simple, and straight forward."
We responded:
"Nick -Thank you for sharing your experience! We’re so glad Linda was able to make setting up your engagement ring insurance quick and simple. Protecting something so meaningful should always feel easy and stress-free. We appreciate your trust in our Shoreview team for property insurance and look forward to helping with all your future coverage needs"
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Katie Leibel

September 17, 2025

5  out of  5
rating by Katie Leibel
"Dan was super helpful in allowing me to see exactly what I needed covered in my house! I super appreciate the thoroughness"
We responded:
"Thank you Katie for the review! "
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Brigid Shields

August 29, 2025

5  out of  5
rating by Brigid Shields
"Very helpful and pleasant experience. Had a few policy questions that were answered quickly. Good job by all!"
We responded:
"Thank you Brigid for the review! We appreciate you at the Robert Overby State Farm Insurance office. "
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Anna Romportl

August 29, 2025

5  out of  5
rating by Anna Romportl
"I worked with Michael Harrington to update my car and renters insurance and start a life insurance policy. He did a WONDERFUL job! He was very thorough and explained each step in the process. So helpful!!! Excited to be at State Farm!"
We responded:
"Thank you Anna for the review! Michael and the team strive to find solutions to all our clients needs. We appreciate you!! Thank you again "
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Karen Reineke

August 28, 2025

5  out of  5
rating by Karen Reineke
"My family has worked with Robert since he opened in his current location. I have always experienced prompt and accurate service."
We responded:
"Thank you Karen for the review. We appreciate you "
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Rebecca Olson

August 12, 2025

5  out of  5
rating by Rebecca Olson
"State Farm has been my go-to for many years, and I've always had a great experience. Eric C. Is quick to respond, answers all my questions thoroughly, and makes the whole process easy and pleasant."
We responded:
"Rebecca thank you for your loyalty and wonderful feedback! We’re so glad to hear Eric provided quick, thorough answers and made your experience pleasant from start to finish. At Robert Overby State Farm in Shoreview, MN, our local team is committed to making auto, home, life, and business insurance simple and stress-free for our neighbors throughout the Twin Cities area. We truly appreciate the trust you’ve placed in us over the years and look forward to continuing to protect what matters most to you. "
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Eda Morlock

August 12, 2025

5  out of  5
rating by Eda Morlock
"Bob is so friendly and helpful! Plus, he responds and takes action in a very timely manner! Thanks for everything!"
We responded:
"Thank you Eda for the review! We appreciate you!"
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Bob Dan

August 11, 2025

5  out of  5
rating by Bob Dan
"Bob and his staff are always professional and helpful. Pleasant and friendly, even on a Monday morning. Very satisfied with the help they provide."
We responded:
"Thank you Bob for the review. We appreciate you!"
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Suzy Upegui

August 10, 2025

5  out of  5
rating by Suzy Upegui
"Tim reached out to see if I was interested in looking at rates for home and auto. He is so pleasant to talk to and very informational. Not only did I get better coverage but also a better price! I know I can call him if I ever have questions or run into a problem and you just don't get that human interaction anymore! So grateful!"
We responded:
"Thank you Suzy for the review! We appreciate you at the Robert Overby State Farm Insurance office here in Shoreview!"
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Nancy Levine

August 4, 2025

5  out of  5
rating by Nancy Levine
"Robert and his staff are always very helpful."
We responded:
"Thank you Nancy for the review! We appreciate you!"
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steve Walstad

July 22, 2025

5  out of  5
rating by steve Walstad
"Very quick and responsive to the questions I had for them. Eric C. was more then helpful and easy to talk with."
We responded:
"Thank you Steve for the review and kind words. We appreciate you here at the Robert Overby State Farm Insurance office. Thank you again "
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Demon Queen

July 22, 2025

5  out of  5
rating by Demon Queen
"Him and his team are very professional and efficient in not only their work but making sure your time is not wasted. Each time ive called for a question or to handle insurance its a very fast but informative call, very kind as well! They have no issue answering questions and explaining them in a way that is digestable for any person. 10/10 service in my opinion!!"
We responded:
"Thank you Demon for the review and kind words. We appreciate you!"