Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kevin Van Bogart

Kevin Van Bogart

June 24, 2025

5  out of  5
rating by Kevin Van Bogart
"Been with State Farm for many years and Robert and his staff have always been right there to answer questions. They're also quick. They've always helped us take care of policy changes and they're ready to help plan for our new drivers in the family."
We responded:
"Thank you Kevin for the review!! We appreciate you and your many loyal years at State Farm. Fast, efficient service is one of my teams specialties! Thank you again!"
Profile photo of Mark Turner

Mark Turner

June 20, 2025

5  out of  5
rating by Mark Turner
"This State Farm office and there service came highly recommended for there home and auto insurance and beat all expectations Thanks for all your help!!!!"
We responded:
"Thank you Mark for the review! We appreciate you choosing the Robert Overby team to help with your insurance needs. We appreciate you!!"
Profile photo of Traci Donahoe

Traci Donahoe

June 19, 2025

5  out of  5
rating by Traci Donahoe
"Phenomenal customer service, great prices, and would not go anywhere else for home and auto insurance. Could not recommend more!!"
We responded:
"Thank you Traci for the review! We appreciate you choosing the Robert Overby insurance team to help you. Thank you again. "
Profile photo of Lorenzo Stermieri

Lorenzo Stermieri

June 19, 2025

5  out of  5
rating by Lorenzo Stermieri
"I've been insured with State Farm ever since I moved to the United States in 2011. Always been happy with all my interactions and level of service. Bundling both home and vehicles has always been convenient."
We responded:
"Thank you Lorenzo for the review and kind words. We appreciate your longevity with State Farm and are happy to be your agent of choice in Minnesota. "
Profile photo of amy bakke

amy bakke

June 10, 2025

5  out of  5
rating by amy bakke
"My husband and I have been with State Farm for over 20 years and Bob took over our account over 10 years ago and he has been the best agent so far. Bob and his team have always gone above and beyond for us along with the general customer service department. I would highly recommend Bob and his team for all insurance needs."
We responded:
"Thank you Amy so much for your kind words and continued trust over the years! It’s been an honor to work with you and your husband, and we’re proud to serve families like yours right here in Shoreview, MN. My team and I are committed to going above and beyond for our neighbors—whether it’s auto, home, life, or any other insurance need. Your recommendation means the world to us, and we look forward to continuing to be your local insurance team for many years to come! "
Profile photo of Morgan Koenig

Morgan Koenig

June 6, 2025

5  out of  5
rating by Morgan Koenig
"My family has had our auto insurance through State Farm for over 30 years! I personally, have been insured by State Farm for 12 years now. They have been an amazing resource for questions about policies, claims, and all things insurance! Bob Overby’s office has always supported my concerns with positivity, knowledgeable responses, and efficiency. I highly recommend Bob and his team for any insurance support!"
We responded:
"Thank you Morgan for the review! We appreciate you and your longevity with State Farm. Thank you again for the review and kind words!"
Profile photo of Me Myself

Me Myself

June 5, 2025

5  out of  5
rating by Me Myself
"This entire team is AWESOME!! I have always struggled to find cost effective insurance but not only have they helped me, I have sent multiple new customers to them as well. The response time is amazing also. Most recently I have been working with Eric and his efficiency and communication are top notch along with everyone else I have had the pleasure of working with."
We responded:
"Thank you foe the review!! We appreciate you "
Profile photo of Sharon Torkelson

Sharon Torkelson

June 4, 2025

5  out of  5
rating by Sharon Torkelson
"Bob helped me quickly get the information we needed. He also gave me great information for when we renew our policies."
We responded:
"Thank you Sharon for the review! We appreciate you and your insurance business. Thank you again!"
Profile photo of Peter Nordling

Peter Nordling

June 4, 2025

5  out of  5
rating by Peter Nordling
"Thanks again for your good service. Linda helped me with an updated insurance certificate late on a Friday. I was very happy to get a live person on the phone on a Friday afternoon who was also able to help me get an updated certificate that I needed. Way to go and keep up the great work! I was referred to Dan and Rob by a friend after a conversation about insurance cost and benefits. I met with Dan, he is straight forward with all the options, costs and benefits. Saved considerable money changing to StateFarm for better coverage. Very happy with Dan and changing to State Farm!"
We responded:
"Thank you Peter for the review and kind words. We appreciate you at the Robert Overby State Farm Insurance office here in Shoreview MN. "
Profile photo of Sam Spanier

Sam Spanier

May 29, 2025

5  out of  5
rating by Sam Spanier
"Great people!"
We responded:
"Thank you Sam for the review. We appreciate you!!"
Profile photo of Mary L Monfils

Mary L Monfils

May 28, 2025

5  out of  5
rating by Mary L Monfils
"I always get the information I need and from very kind people"
We responded:
"Thank you Mary for the kind words. We appreciate you at the Robert Overby State Farm Insurance office here in Shoreview MN. "
Profile photo of Jann

Jann

May 6, 2025

5  out of  5
rating by Jann
"There is a reason Bob Overby has only 5 star ratings. He is not only professional, but very personable. He doesn’t pressure you to take additional insurance. The rates are comparable or less than other agencies."
We responded:
"Thank you so much for your kind words! We truly appreciate your recognition. At Robert Overby State Farm, we believe in offering honest guidance without pressure—just the right coverage for your needs at a fair price. We're grateful for your trust and support, and we're always here when you need us! All the best, Robert Overby & Team"
Profile photo of Thomas Pepin

Thomas Pepin

May 6, 2025

5  out of  5
rating by Thomas Pepin
"For many, many years, I've entrusted Robert Overby State Farm with my homeowners, umbrella, and car insurance, and I can honestly say it's been the best decision. I've never encountered a single issue – their service is consistently reliable and seamless. Beyond their excellent coverage, the team at Robert Overby's office are genuinely the nicest people in town. They are always friendly, helpful, and a pleasure to work with. I highly recommend them for all your insurance needs!"
We responded:
"Thank you so much for your kind words and continued trust in our team at Robert Overby State Farm! We’re truly honored to have served you over the years and are thrilled to hear that your experience has been consistently positive. Providing reliable coverage and friendly, helpful service is exactly what we strive for every day. Your recommendation means the world to us, and we look forward to continuing to serve you for many more years to come! Warm regards, Robert Overby & Team"
Profile photo of Kathleen Rassmussen

Kathleen Rassmussen

May 5, 2025

5  out of  5
rating by Kathleen Rassmussen
"I’m always impressed by how quickly my questions are answered and changes can be made to our policies! When I call a friendly voice answers, and problems are solved. Great service, people and team!"
We responded:
"Thank you Kathleen for the review and kind words. Our team understands how important it is in today's world to take time to listen and be kind over the phone. We appreciate you!"
Profile photo of David Bolan

David Bolan

April 30, 2025

5  out of  5
rating by David Bolan
"I've been with Bob Overby agency for quite some time . Always prompt and excellent service."
We responded:
"Thank you David for the review! We appreciate you choosing the Robert Overby State Farm Insurance office here in Shoreview MN!!"
Profile photo of Soozerq 89

Soozerq 89

April 23, 2025

5  out of  5
rating by Soozerq 89
"Always there to help and answer questions. Best Team Ever! Thanks, Bob."
We responded:
"Thank you for the review! We appreciate you!!"
Profile photo of John &kelly Froehlich

John &kelly Froehlich

April 17, 2025

5  out of  5
rating by John &kelly Froehlich
"Tim was great and helped save a ton of money-JF"
We responded:
"Thank you John and Kelly for the review. We appreciate you!"
Profile photo of Jenny Norton

Jenny Norton

April 17, 2025

5  out of  5
rating by Jenny Norton
"Bob does an amazing job! His office is always helpful & super quick to respond!"
We responded:
"Thank you Jenny for the review! We appreciate you and your family at the Robert Overby office. Thank you again. "
Profile photo of Timothy Holt

Timothy Holt

April 10, 2025

5  out of  5
rating by Timothy Holt
"Bob and team were extremely helpful! They have a super convenient office in Shoreview. They helped teach me the importance of a personal liability umbrella and got me great rates on my home and auto!"
We responded:
"Thank you Tim for the review of our agency here in Shoreview MN. We appreciate you "
Profile photo of Erin Roed

Erin Roed

April 8, 2025

5  out of  5
rating by Erin Roed
"When I lived down in the cities (Lino Lakes area), I started with State Farm. I moved up north to St. Louis County and I were able to stay with my insurance people. They have helped me out with my house when my basement flooding. I bundle with them on my camper, boat, house, and vehicles. I even do the drive safe discount, which helps me out. I'm a single mother of two driving kids. When I talk with other people and I hear how expensive their insurance is, I am happy to stay with State Farm because of how much I save with them. Every single time I call about something, they find ways to help me out. Thank you, State Farm Family.❤️"
We responded:
"Thank you so much for your kind words and for being a loyal part of our State Farm family! We're proud to continue supporting you through your move and are so glad to hear our team has been able to help with everything from your basement flooding to bundling your camper, boat, home, and vehicles. We’re especially happy you’re seeing savings with the Drive Safe & Save discount—it’s great to see responsible drivers like you benefit! As your local insurance team, we’re always here to help find the right coverage at the right price. Thanks again for your trust and for sharing your experience—it means a lot to us and helps others know they’re in good hands with State Farm. "
Profile photo of Ann Engel

Ann Engel

March 27, 2025

5  out of  5
rating by Ann Engel
"We chose to switch to Bob Overby when our long-time former State Farm agent retired a few years back. We are happy and satisfied with the agency's communication and their help with any insurance questions and making sure our coverage is appropriate for our situation."
We responded:
"Thank you Ann for the review! We appreciate you!"
Profile photo of Brandon Biedinger

Brandon Biedinger

March 21, 2025

5  out of  5
rating by Brandon Biedinger
"I have been very satisfied ever since switching to State Farm with Bob's team. Friendly and professional customer service that lay out all options clearly."
We responded:
"Thank you Brandon for your review!! We appreciate you at the Robert Overby State Farm Insurance office!"
Profile photo of Claire Ristau

Claire Ristau

March 21, 2025

5  out of  5
rating by Claire Ristau
"I was moving between states and needed to transfer my auto policy and start a renters policy, I chose Bob Overby due to location and fantastic reviews and was not disappointed! Linda was a very kind and informed receptionist who got my information down. Linda passed that info to Dan who I connected with and was able to get my monthly payment down by almost 50% while providing me with better coverage! My bundled policies were at a great price and made me feel safe and protected. Dan explained everything in great detail and made sure I understood everything. I would highly recommend them to anyone!"
We responded:
"Thank you Claire for the review!! We appreciate your kind words and trust in our team and agency. Thank you again!!!"
Profile photo of jennifer o'neill

jennifer o'neill

March 17, 2025

5  out of  5
rating by jennifer o'neill
"I have been with State Farm and Bob Overby for more than 30 years and I would recommend them to any family and friends. They have been there for our family when we needed it the most. Thank you!"
We responded:
"Thank you Jennifer for the review! We appreciate you and your family!! "
Profile photo of Dorothy Nelson

Dorothy Nelson

March 17, 2025

5  out of  5
rating by Dorothy Nelson
"Always helpful and kind.. they care about their customers."
We responded:
"Thank you Dorothy for the review! We appreciate your kind words. Thank you again. "